The gap we’re building into, what closing it looks like, and who is doing the work.
Your lawn company has routing software. Your snow company has a dispatch board. The gutter crew has invoicing on their phone. Every one of them can tell you where they’ll be on Thursday and what they charged you last April.
On your side, the same information lives across your phone, your inbox and a list on the fridge, and you hold it all together yourself, on top of everything else a house asks of you.
That gap is the whole company. The tools were all built for the side that sends the invoice, and nobody built anything for the side that owns the house.
Every crew you’ve got already has software. Now you do too.
Here’s what we think a house should be like to own, once this works properly.
The year lines itself up. In March, FullYear asks your pool company about May, because that’s when pool companies fill their calendars. It’s one less thing on your list, and you hear once it’s booked.
The house knows itself. How old the furnace is, which filter it takes, what’s still under warranty and when that runs out, kept in one place with the manuals and the invoices.
The house has a memory that outlasts your time in it. Every visit, every photo, every invoice, going back years. When you sell, the record can go to whoever buys it, and they move into a house that already knows who looks after it. A new owner starts with the history instead of from scratch.
And the boring part disappears. Nobody has ever enjoyed texting three companies and waiting. It’s time you could spend on something else, and it’s the kind of work that should be done by something that doesn’t mind doing it.
All of it starts from the companies a homeowner already chose. That’s the constraint we set ourselves, and it’s the one that makes this worth doing.
The plan is to open in fall 2027 with the hub, the record, the systems, the asking, more than one home and all three plans, on the first day. Not a first version with the rest arriving in pieces over the year after.
Most people make up their minds about something in the first week they use it. We’d rather take the time and get that week right.
“Time isn’t the constraint. A good product is.”
Matt Thomas, founder
A lot of people looking after a house are quietly looking after a second one as well. A parent’s place across town or across the country. The cottage. Somewhere you rent out.
It’s the same job twice over, except you aren’t there to notice when the driveway hasn’t been cleared. So on Concierge, FullYear carries up to three homes, each with its own crews, its own calendar and its own record, and tells you which house needs you. The people in each house get their own level: sees everything, can approve dates, or just gets told.
The version we want is the one where your parents’ driveway shows as cleared on your phone, right next to your own.
When you set up a home, FullYear looks the property up first: the lot, the storeys, the driveway, roughly how much lawn. From then on every visit, photo and invoice is filed against that house.
Years later, every gutter visit is still on file, and when the house is sold the record can go to whoever buys it. It belongs to the address, not to us.
Founder & Head of Product
Matt is building FullYear himself, full time: the app, the record, the messages it sends to your crews, and this website. Before FullYear he spent three years selling field-management software to trades companies, which is where he watched how crews plan their days, and how much of their day goes to back-and-forth nobody enjoys.
matt@fullyearservices.com
Co-founder & Head of Crews
Cam owns everything a crew experiences: the request that arrives, the one-screen link, and the relationships with the companies that work Ottawa’s streets. This fall he’s also the one at Kanata doors, asking homeowners how they run the house’s year today.
cam@fullyearservices.comNothing on this site is finished. That’s deliberate. We’d rather you told us where it’s wrong now than after we’ve built it.
The companies you already trust are the whole point. Everything else is built around keeping them.
Most of the year FullYear does the asking. When a crew goes quiet, it hands the decision back to you, because sometimes a person should pick up the phone.
Every visit, photo and invoice, kept for as long as you own the place, and yours to share. It’s your home’s file, not ours.
Founding homes get FullYear before anyone else, and their first year of Autopilot free, then a founding rate locked for life.
Join the founding listNot in Ottawa? Join anyway. FullYear isn’t tied to a postal code.
